Refund policy

Returns are accepted within 7 days after delivery, you are also required to ship the paintings out within 3 days of confirming with us that the artwork will be returned. Please note that if you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will not be eligible for a refund.

Also note that you will be responsible for the shipping costs and that you are responsible for returning the package securely in it original packaging.

Once we receive the item and make sure that it’s undamaged, we’ll promptly issue your refund

Prints are NOT eligible for refund as they are printed on demand

If you have any questions, Please do not hesitate to contact us at info@tomiwaa.com. We are committed to ensuring the 100% satisfaction of our collectors.